pkqk Legal Documents

pkqk Terms and Conditions

Please read these terms and conditions carefully before using the pkqk platform — this is a binding agreement between you and us.

1

Introduction and Definitions

These terms and conditions ("Terms") constitute a legal agreement governing the use of the pkqk platform and its services. By accessing the pkqk website or using any of its services, you are considered to have automatically accepted these Terms. If you do not agree with these Terms, please refrain from using the platform.

The key terms used in these Terms are defined as follows:

  • "pkqk" or "Platform" refers to the pkqk.lat website and all services operated under it.
  • "User" or "you" refers to any person registered on the pkqk platform and using its services.
  • "Account" refers to the personal profile created through registration on pkqk.
  • "Services" refers to sports betting, casino games, live gaming, and all other entertainment activities provided through pkqk.
  • "Wallet" refers to the virtual account balance linked to your pkqk account.
  • "Bonus" refers to any promotional offer, cashback, or reward provided by pkqk.

pkqk is committed to providing a reliable and safe online gaming experience for users in Bangladesh. SSL encryption and fair play are ensured on our platform.

2

Account Registration

Providing accurate and complete information is required when creating an account on pkqk. Providing incomplete or false information may result in the account being suspended or closed at any time.

  • Each user may open only one account. Creating multiple accounts is strictly prohibited.
  • The name, address, date of birth, and contact details provided at registration must be accurate.
  • It is your responsibility to keep your account password confidential. Do not share your password with anyone.
  • You are responsible for all activities carried out from your account.
  • pkqk may request identity documents or other supporting documents for account verification when necessary.

Account Verification Process

pkqk conducts KYC (Know Your Customer) verification from time to time to ensure security. This process may require submission of a national identity card, passport, or other government-issued documents. Withdrawals may be temporarily held until verification is complete.

3

Age and Eligibility

Important: pkqk is for users aged 21 and above only. Registration or use of services by minors is strictly prohibited.

To participate on the pkqk platform, you must meet the following eligibility requirements:

  • You must be at least 21 years of age.
  • You must not be a resident of any country or region where online gaming is completely prohibited.
  • You must be a legally capable and responsible individual.
  • pkqk employees and their family members are not eligible for promotional offers.

By registering, you confirm that you meet all the eligibility requirements listed above. pkqk reserves the right to verify age and identity at any time.

4

Deposits and Withdrawals

pkqk provides the facility to deposit and withdraw funds using popular payment methods available in Bangladesh. All financial transactions are processed through secure and encrypted channels.

Deposit Terms

  • The minimum deposit amount is ৳200 (per method).
  • Accepted payment methods: bKash, Nagad, Rocket, and bank transfer.
  • Deposited funds are generally credited to the account instantly.
  • Only payment methods registered in your own name may be used.
  • Depositing funds through a third party is prohibited.

Withdrawal Terms

  • The minimum withdrawal amount is ৳500.
  • Standard withdrawal processing time is 10–45 minutes.
  • Withdrawals are processed only via the same method used for the deposit (in exceptions, pkqk will arrange an alternative).
  • Large withdrawals may be delayed if verification has not been completed.
  • pkqk reserves the right to temporarily hold withdrawals in cases of suspected activity.
  • The wagering requirements of any active bonus must be met before making a withdrawal.
5

Bonuses and Promotions

pkqk offers a range of bonuses and promotional offers. Each bonus is subject to specific terms and conditions, and users must comply with those terms.

Welcome Bonus

  • pkqk offers new members a 120% first deposit bonus of up to ৳10,000.
  • The wagering requirement for this bonus is 25 times (deposit + bonus).
  • The wagering requirement must be met within 30 days of the bonus being activated.
  • Each user may receive the welcome bonus only once.

VIP Cashback Program

pkqk's VIP program has three tiers, each offering weekly cashback:

  • Bronze: up to 0.5% weekly cashback.
  • Silver: up to 1.0% weekly cashback.
  • Gold: up to 1.5% weekly cashback.
  • You can move up to a higher tier through regular and active play.

General Bonus Terms

  • Bonus funds cannot be withdrawn directly — they become withdrawable only after the wagering requirement is met.
  • pkqk reserves the right to modify, suspend, or cancel any bonus offer at any time.
  • If bonus abuse or fraudulent use is detected, the bonus will be cancelled.
  • The individual terms and conditions for each promotion will be listed separately on the pkqk platform.
6

Gaming Rules

All games on pkqk are conducted fairly and transparently. Random Number Generator (RNG) technology is used to determine game outcomes, ensuring fair play.

  • Once a bet is confirmed, it cannot be changed or cancelled.
  • If a technical error causes an abnormal game result, pkqk may void that round and refund the bet.
  • If the internet connection is lost, the result of an ongoing game will be saved on the server.
  • Odds changes in sports betting apply before a bet is confirmed, not after.
  • The rules of the game provider themselves may also apply.
  • Separate rules for special tournaments or events will be announced individually.

Live Casino and Cricket Betting

In live casino games, the dealer's decision is final. Results in cricket, football, and other sports betting are determined according to internationally recognised sources. Betting on any tournament including BPL, T20, or IPL follows the rules of the relevant sports governing body.

7

Prohibited Activities

The following activities are strictly prohibited on pkqk and violation of any of them will result in permanent account closure.
  • Creating multiple accounts or operating a third party's account.
  • Registering with false or fraudulent information.
  • Attempting to abuse bonuses or manipulate the system.
  • Playing games using automated bots, scripts, or software.
  • Using the platform for money laundering or illegal financial activities.
  • Attempting to gain unfair advantage through collaborative betting or collusion.
  • Attempting to hack or gain unauthorised access to the pkqk system.
  • Collecting or using the personal information of other users.
  • Impersonating pkqk staff or making false claims on behalf of pkqk.
8

Account Suspension and Closure

pkqk reserves the right to temporarily suspend or permanently close any account without notice in the following circumstances:

  • If any provision of these Terms is violated.
  • Failure to provide the information or documents required for account verification.
  • If suspicious financial activity or suspected fraud is identified.
  • Upon instruction from a regulatory or legal authority.
  • At your own request for self-exclusion or limit setting.

In the event of account closure, pkqk will return any legitimate funds in the balance according to the applicable rules, however bonus funds may be forfeited. To voluntarily close your account, contact us via 24/7 live chat or at [email protected].

9

Responsible Gaming

pkqk believes that gaming is an enjoyable form of entertainment, and we place the highest importance on responsible gaming to ensure it never becomes a problem.

  • pkqk provides users with the ability to set deposit limits, loss limits, and session time limits.
  • The self-exclusion feature allows an account to be temporarily deactivated for a set period of time.
  • If you notice signs of gaming addiction, please contact our support team.
  • pkqk maintains strict measures to prevent minors from participating in games.

To learn more about responsible gaming, please visit our Responsible Gaming page.

10

Limitation of Liability

pkqk always strives to provide reliable and uninterrupted service, however pkqk's liability is limited in the following situations:

  • If service is disrupted due to internet outages, natural disasters, or causes beyond pkqk's control.
  • For losses caused by faults in third-party software or payment providers.
  • Losses caused by the user's own negligence or failure to maintain information security.
  • Any claim related to game results that was not raised within the specified time limit.

pkqk is not liable under any circumstances for indirect damages, lost profits, or special damages. These terms and conditions shall be interpreted in accordance with the applicable laws of Bangladesh.

11

Privacy & Data Protection

Protecting your personal information is of utmost importance to pkqk. We keep your information secure using SSL encryption technology and modern security measures.

  • Your information is used solely for service operation, verification, and legal requirements.
  • Your information is not shared with third parties, except where required by legal obligation.
  • You may request to view or correct your stored information at any time.

To learn more about our privacy practices, please read our Privacy Policy page.

12

Changes to Terms

pkqk reserves the right to modify these terms and conditions, in part or in full, at any time. Users will be notified in advance of any significant changes wherever possible.

  • Updated terms and conditions will be considered effective from the moment they are published on the website.
  • Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.
  • If you do not agree with the new terms and conditions, the option to close your account will always be available.
  • The latest version of these terms and conditions will always be available at pkqk.lat/terms-conditions.

For any questions or clarifications, contact us via our 24/7 live chat support or at [email protected].

Dispute Resolution

If any dispute arises between pkqk and a user, an attempt will first be made to resolve it through friendly discussion. For this purpose, please contact our support team directly. If a resolution cannot be reached through discussion, the applicable legal process will be followed.